Terms and Conditions

Welcome to the Terms and Conditions page of Starlight Films. By accessing our website and using our video production services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Agreement to Terms

By accessing or using the Starlight Films website (www.starlightfilms.com), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. These terms apply to all visitors, users, and others who access or use the Service.

2. Services Provided

Starlight Films provides a range of video production services, including but not limited to:

We strive to deliver high-quality video production services tailored to meet the specific needs of our clients. Details of specific services, pricing, and timelines are outlined in individual project agreements.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and video clips, is the property of Starlight Films or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or otherwise use any content from this website without our express written permission.

Regarding video projects, ownership of the final produced video is transferred to the client upon full payment, subject to the terms outlined in the project agreement. However, Starlight Films retains the right to use portions of the produced video for promotional purposes, unless otherwise agreed upon in writing.

4. Client Responsibilities

Clients are responsible for providing accurate and complete information necessary for the successful completion of video projects. This includes providing clear project briefs, obtaining necessary permits and permissions for filming locations, and ensuring compliance with all applicable laws and regulations.

Clients are also responsible for reviewing and approving project milestones, such as scripts, storyboards, and rough cuts, within the agreed-upon timelines. Delays in providing feedback or approvals may result in project delays and additional costs.

5. Payment Terms

Payment terms are outlined in individual project agreements. Typically, a deposit is required to initiate a project, with subsequent payments due upon completion of specific milestones. Final payment is due upon delivery of the final produced video.

Starlight Films reserves the right to suspend or terminate services if payments are not received according to the agreed-upon schedule. Late payments may be subject to interest charges.

6. Limitation of Liability

Starlight Films is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or video production services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if Starlight Films has been advised of the possibility of such damages.

Our liability is limited to the amount paid by the client for the specific video production services in question. We are not responsible for any damages resulting from events beyond our control, such as natural disasters, equipment malfunctions, or third-party failures.

7. Cancellation Policy

If a client cancels a video project after it has been initiated, the deposit may be non-refundable, depending on the amount of work already completed. Cancellation fees are outlined in individual project agreements.

Starlight Films reserves the right to cancel a project if the client fails to meet their responsibilities, such as providing necessary information or approvals, or if the client engages in unprofessional or unethical behavior.

8. Dispute Resolution

Any disputes arising out of or relating to these Terms and Conditions or our video production services shall be resolved through good faith negotiations. If a resolution cannot be reached through negotiation, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

The arbitration shall take place in Los Angeles, California, and the arbitrator's decision shall be final and binding. Each party shall bear their own costs of arbitration, except that the arbitrator may award reasonable attorney's fees to the prevailing party.

9. Website Usage

You agree to use the Starlight Films website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use our website to transmit any viruses, malware, or other harmful code, or to engage in any activity that could disrupt or damage our website or services.

We reserve the right to terminate your access to our website if you violate these terms or engage in any other conduct that we deem to be harmful or inappropriate.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these terms shall be brought exclusively in the state or federal courts located in Los Angeles, California.

11. Changes to Terms

Starlight Films reserves the right to modify these Terms and Conditions at any time. We will post the updated terms on our website, and your continued use of our website and services after the posting of the updated terms constitutes your acceptance of the changes. It is your responsibility to review these terms periodically for any updates or changes.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Starlight Films
5400 Hollywood Blvd
Los Angeles, CA 90027
Phone: (213) 555-1212
Email: [email protected]